Report Backs from CMHA Halton Region, CMHA Kenora, CMHA Windsor-Essex, Shepherds of Good Hope and Choices for Change
Implementing the OPOC Survey | CMHA Halton Region
CMHA Halton Region OPOC implantation process and testing
Increasing Awareness of CMHA Kenora’s Complaint Process | CMHA Kenora
CMHA Kenora is aiming to improve client comfort with making a formal complaint to the organization. They are using data from their OPOC MHA as well as some creative Change Ideas to address this identified problem.
Standardizing Client Management System | CMHA Windsor-Essex
CMHA Windsor Essex County Branch is looking to increase clients’ understanding of their treatment services and support plan by creating standard tools for case management.
Improving the Mental Health and Social Access for Tenants at Hope Living | Shepherds of Good Hope
Shepherds of Good Hope have taken a unique approach to addressing the need to increase social connections for their residents. COVID-19 has negatively impacted the residents at Hope Living. This project aims to improve resident’s overall mental health through testing creative Change Ideas.
Reducing the Number of Client Drop-Outs / No-Shows | Choices for Change
The focus of Choices for Change’s EQIP project was to explore our file closures due to “drop-out/no show” to identify possible changes to our service delivery options, with the hopes of better supporting the diversity and complexity of needs our clients are currently identifying.