Transitions / Virtual Care Report Backs

Report Backs from CMHA Fort Frances, AMHS-KFLA, CMHA Simcoe County, Habitat Services, CMHA Toronto (Community Treatment Order)

Bridging the Senior Digital Divide | CMHA Fort Frances
CMHA Fort Frances is addressing the need to increase access and engagement in virtual care for their older adult population. Using OPOC MHA and VCES data they will measure enjoyment and perception of care as they test their planned Change Idea.

Powerpoint:  A1-1 – CMHA Fort Frances – Char Strain – Norma Reather – Bridging the Senior Digital Divide

Improving the Client Discharge Experience | AMHS-KFLA
AMHS-KFLA is aiming to design a more supported discharge process

Powerpoint: A1-2 AMHS KFlA – Nora Lobb & Team – Improving the Client Discharge Experience

Reducing the Number of Clients responding “N/A” to OPOC Discharge Questions | CMHA Simcoe County
CMHA Simcoe County Branch is working to develop an improved consistent case management discharge process to reduce the number of N/A’s in future OPOC survey’s

Powerpoint: A1-3 – CMHA Simcoe – Theresa Gaudet – Reducing the Number of Clients responding NA to OPOC Discharge Questions

Increasing the Number of Clients Contacts During the Pandemic | Habitat Services
Habitat Services Quality Improvement Project presentation is focused on the Housing Support Program, a program that provides on-site support to tenants living in boarding homes.  We are working on a QI project in the area of improving contact and support during the pandemic.

Powerpoint: A1-4 – Habitat Services – Thuan Ngo – Jason Tait – Increasing the Number of Client Contacts during the Pandemic

Improving Quality Access to Virtual Care | CMHA Toronto (Community Treatment Order)
CMHA Toronto (CTO) team is aiming to define and improve the quality of virtual care services for clients of the Community Treatment Order and Mental Health Justice teams

Powerpoint: A1-5 – CMHA Toronto – Jennifer Bertram-Maria Boada – Improving Quality Access to Virtual Care